Integritetspolicy
Last updated: May 17, 2026
This Privacy Policy describes how Tix ("we," "us," or "our") collects, uses, and shares your personal information when you visit or make a purchase from tixwear.com (the "Site").
Information We Collect
When you place an order, we collect: name, email address, shipping address, phone number, and order details. Payment information is processed directly by Shopify Payments.
When you browse the Site, we automatically collect: browser type, IP address and approximate location, pages visited, and referring URL.
From third-party services, we may receive ad interaction data from Meta (Facebook/Instagram) via the Meta Pixel, and email engagement data from Klaviyo.
How We Use Your Information
- Process and fulfill your orders
- Send order confirmations, shipping updates, and tracking information
- Send marketing emails (only if you have opted in)
- Detect and prevent fraud
- Comply with legal obligations
Sharing Your Information
We share your information only as necessary: Shopify (platform and payment processing), DSers/AliExpress (order fulfillment — your name and shipping address are forwarded to the supplier), Klaviyo (email marketing), Meta (ad tracking via Pixel), and shipping carriers (delivery).
We do not sell your personal information to any third party.
Cookies and Tracking
We use essential cookies (required for checkout), analytics cookies (Site usage), and advertising cookies (Meta Pixel for conversion tracking). You can control cookies in your browser settings.
Your Rights
EU/UK residents (GDPR): You have the right to access, correct, delete, and port your personal data. Email hello@tixwear.com.
California residents (CCPA): You have the right to know what we collect, to delete it, and to opt out of its sale (we do not sell data). Email hello@tixwear.com.
All customers may unsubscribe from marketing emails at any time using the unsubscribe link in any email.
Data Retention
We retain order information for up to 7 years for tax and accounting obligations. Email marketing data is retained until you unsubscribe.
International Transfers
Tix is operated from Sweden. Your information may be processed in the US (Shopify, Klaviyo, Meta) and China (DSers/AliExpress for fulfillment).
Contact Us
Email: hello@tixwear.com — Response within 5 business days.